Message a member in private

Use /utils dm to send one member a direct message from your bot. They see the bot as the sender. You get a private confirmation when delivery succeeds.

Send the messageCopy Anchor Link

Run the command in a server channel and choose the member you want to reach.

1. Run /utils dm and select the recipient in who.
2. Optional: Choose style and color. Use No color with Text.
3. In Send a direct message, write up to 2,000 characters in Text.
4. If you chose Custom color, enter six hex digits such as 2BD3AF in Color.
5. Review the message and submit the form.

The bot confirms delivery privately and names the recipient. No message posts in the channel where you ran the command. Closing the form without submitting sends nothing.

For the full style and color choices, see choose a style and a color. Both messaging commands use the same mention settings.

If the message doesn't arriveCopy Anchor Link

If the bot says it couldn't send the DM, the member may have direct messages from server members turned off. Contact them through another suitable route and ask whether they want to allow DMs, then try again. If they prefer to keep DMs closed, use that other route instead.

Failed delivery updates the moderation log entry to failed when logging is available. Read its Details field for the reason. A failure isn't a successful send.

Other problems, such as an expired form, removed access, or an inaccessible log channel, use the same recovery steps as channel announcements. The form lasts 15 minutes, works once, and must be submitted where you ran the command.

Choose when to use a ticket insteadCopy Anchor Link

Use /utils dm for a one-off message. For a conversation your team needs to answer and track, use Modmail. Read reply publicly or in private for the ticket reply flow.

Next stepsCopy Anchor Link

Review how sends are tracked, or set a personal reminder for a later task.